Emergency Shutoffs
Gas Shutoff
Gas emergencies are handled by emergency services and the utility provider, not by residents.
Safety first
If you smell gas, do not use switches, appliances, or phones inside the home. Leave immediately and call 911 from outside.
Step-by-step instructions
- 1
If you smell gas, do not touch switches, appliances, or phones inside.
- 2
Leave the home immediately with everyone inside.
- 3
From outside, call 911 and the gas utility.
- 4
Do not attempt to shut off or restore gas service yourself.
- 5
Call our emergency line once you are in a safe location.
How-to video
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