Heating & Cooling
Swamp Cooler Does Not Work
Evaporative coolers need water supply, pad saturation, and correct seasonal setup to cool properly.
Safety first
Do not access a rooftop unit. Roof work must always be handled by a licensed professional.
Step-by-step instructions
- 1
Confirm the cooler is set for the season and the water supply valve is open.
- 2
Set the unit to 'Cool' (not 'Vent') so the pump wets the pads.
- 3
Allow a few minutes for the pads to saturate before expecting cool air.
- 4
Check that the breaker for the cooler has not tripped.
- 5
Do not access a rooftop unit; if it still will not cool, submit a request.
How-to video
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